Welcome to Maia Support
TTC can be full of questions. We’re here to guide you every step.
Get in touch
Give yourself the best chance, every cycle
Trying to conceive at home can take time — and using the right tools can make your journey feel calmer and more supported.
The Maia Baby At-Home Insemination Kit is designed to help you feel confident each cycle, with everything you need in one gentle, easy-to-use kit.
Frequently Asked:
Orders, Shipping & Support
Can I reuse the Maia Applicator?
Can I reuse the Maia Applicator?
A: Technically yes — if washed properly — but we recommend using a fresh one each time for hygiene. Each kit includes multiple syringes.
Can I change my address after ordering?
Can I change my address after ordering?
If your order hasn’t shipped yet, yes. Email us immediately at hello@maiababy.co.uk and we’ll update it for you.
Do you offer emotional support resources?
Do you offer emotional support resources?
Yes. Our free Information Vault includes guides on timing, mindset, sperm health, and more — all written with compassion and inclusivity.
Do you ship outside the UK?
Do you ship outside the UK?
Not yet — but international shipping is coming soon.
How long does delivery take?
How long does delivery take?
UK orders usually arrive in 2–3 working days. Express shipping is also available at checkout.
Can I track my order?
Can I track my order?
Yes. You’ll receive a tracking number via email once your order has been dispatched.
Essential Information
Here’s what you need to know before using your kit — clearly and kindly.
Quick Facts
- Our kits are ready to use — no setup needed
- Best results when used during your fertile window
- Inseminate within 15–60 minutes after collecting sperm
- Safe, gentle, and designed for comfort at home
Support
Every fertility journey is different. We usually recommend trying for 3–6 cycles when using at-home insemination — and we’re here to guide you through it.
If you ever need support, kind answers, or just a bit of clarity, reach out via the contact form or email us at hello@maiababy.co.uk.
Note: For personal fertility advice, always check in with your doctor or fertility specialist. We're here to support you with trusted tools and gentle guidance.
Returns
Changed your mind? We offer a 30-day return policy on any unopened products. If something’s not right, we’ll make the process easy — just contact us and we’ll take care of you.